Delfont Mackintosh Theatres

Aladdin Access Performances

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Mary Poppins Access Performances

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Access at Prince Edward Theatre

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Tickets - How to book

Discounts are offered, subject to availability, for disabled theatregoers and one companion, including wheelchair users and Patrons who have specific access requirements. To discuss your visit and availability please use the options below:

Parking

1 parking space available for disabled badge holders on Frith Street.

Hearing

Headsets are available from the Access attendant for a £5 refundable deposit.

Guide Dogs, Hearing Dogs & registered Assistance Dogs

Guide dogs are allowed in to the auditorium. Alternatively, staff are happy to dog sit.

Wheelchairs

Entrance to the auditorium through a double EXIT door opening outwards on Greek Street, then up a very short ramp to Box 1 where there are 2 spaces for wheelchair users and 2 companions. Transfer seating is available to row A. The theatre is able to store a maximum of 2 wheelchairs and one scooter per performance, next to the EXIT door.

Toilets

Men's and women's at all levels.

Disabled Toilets

Adapted toilet on right-hand side of foyer. Patrons requiring the adapted toilets need to go out of the exit on Greek Street and back to the foyer entrance on Old Compton Street. Staff are happy to assist if required.

Bars

5 licensed bars. The access attendant can bring drinks to disabled customers. The Mozart Bar is situated in the foyer at street level. Dress Circle Bar (with balcony) is up 27 steps from the foyer. Stalls Bar is down 46 steps. There is a Soft Drinks Bar at Stalls level (down 24 steps) and a further bar at Grand Circle level.

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Aladdin Autism-Friendly performances

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In August 2017, ALADDIN partnered with The National Autistic Society to create a friendly and supportive environment to enjoy Disney's spectacular new West End musical at a special Autism-Friendly Performance. This specially adapted performance was suitable for people with autism, with trained staff on hand, and dedicated quiet and activity areas set up should anyone need to leave their seats.

When available, you will be able to book for Autism-Friendly performances of Disney's ALADDIN using the details at the top of this page, or via the Aladdin Access page.

Delfont Mackintosh Theatres knows that communication is KEY.

We want all our patrons to have a good experience while in our theatres, so we now have a visual tool for parents and carers to use with children and adults on the autistic spectrum and/or with learning difficulties.

We have been researching the benefits of using social stories and would like to offer a social story for a visit to Prince Edward Theatre. We know that people with autism find social situations difficult and understand that we are all unique.

You can view the social story for Prince Edward Theatre by clicking the main theatre image above, or download the Prince Edward Theatre social story in PDF format.